Help centre
Frequently asked questions
Everything you need to know about Power Daze chargers. Can't find your answer? Get in touch.
Products
What is a Power Daze charger?
Compact backup power for low-battery moments. Our chargers are pre-charged and pocket-ready, so you can top up your phone when it matters most — after a night out, while travelling or in an emergency.
Is the Emergency Phone Charger single use?
It's disposable, not single use. The 2000mAh charger comes pre-charged, and you can use it a few times while power remains — for example to call an Uber. Once it's fully drained, dispose of it responsibly.
What is the SOS Charge Card?
An ultra-compact, credit-card-size 2500mAh backup battery. It arrives pre-charged, holds magnetically to your phone and charges through a connected port — it is not wireless. USB-C with a Lightning adapter included.
Which phones do your chargers work with?
We offer USB-C and Lightning options, so they suit iPhone and most Android phones. The MagPro magnetic power banks are MagSafe compatible and suit iPhone 12 and newer.
Does the Fast Charge Power Bank fit with a phone case on?
Yes. The rechargeable 5000mAh Fast Charge Power Bank plugs straight into your phone and is designed to work with most cases on.
Using your charger
Do the chargers come ready to use?
Yes. Every Power Daze charger ships pre-charged, so it's ready to go straight out of the pack.
How do I recharge a MagPro or Fast Charge power bank?
Plug it in with a USB-C cable. The rechargeable models can be topped up and reused again and again.
Can I take my charger on a plane?
Small power banks like ours are generally allowed in carry-on luggage, but not in checked bags. Always check your airline's rules before you fly.
Orders
Where can I buy Power Daze?
Right here on our website, and at Woolworths Online and BIG W Online.
How do I track my order?
Once your order ships you'll receive an email with tracking details. If you have any trouble, contact us with your order number.
What if my charger arrives damaged or faulty?
Please contact us with your order number and a photo and we'll make it right. See our refund policy for full details.